Privacy & Policy

At Crauzer, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company details, billing information.

  • Usage Data: IP address, browser type, pages visited, time spent on the platform.

  • Transactional Data: Subscription details, payments, invoices.

  • Logistics Data: Parcel and delivery information uploaded by users.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services.

  • Process payments and manage subscriptions.

  • Send notifications, updates, and customer support responses.

  • Ensure security and prevent fraud.

  • Comply with legal and regulatory requirements.

3. Legal Basis for Processing (GDPR)

We process your personal data under the following bases:

  • Contractual necessity – to provide the services you request.

  • Legitimate interests – to improve our platform and protect our users.

  • Consent – when required for marketing communications.

  • Legal obligations – to comply with applicable laws.

4. Data Sharing and Transfers

  • We do not sell your personal data.

  • We may share data with trusted third-party service providers (e.g., cloud hosting, payment processors).

  • If data is transferred outside the EU/EEA, we ensure appropriate safeguards under GDPR.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.

6. Your Rights (GDPR / CCPA)

You have the right to:

  • Access and request a copy of your personal data.

  • Correct or update inaccurate information.

  • Request deletion of your data (“right to be forgotten”).

  • Restrict or object to certain data processing.

  • Withdraw consent at any time (for marketing communications).

7. Security

We implement industry-standard security measures, including encryption, secure hosting, and access controls, to protect your data against unauthorized access, disclosure, or loss.

8. Cookies

Our website uses cookies and similar technologies to improve user experience, track performance, and analyze traffic. You can manage cookie preferences in your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

📧 Email: support@crauzer.app
🌐 Website: https://crauzer.app